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Refund Policy

Returns & Refunds
At Patioscape Outdoors we know that things happen, that's why we're happy to offer our customers our 30-Day No Hassle Returns/Exchange Policy. If a customer needs to return an item for ANY reason, they're able to do so within 30-days, just pay return shipping & restocking fee. It's as simple as that.

All returns may come with a 10% restocking fee dependent on the supplier and brand the product is purchased from. 

Customers must reach out to The Patioscape Outdoors Team in order to arrange the return, and to obtain a return authorization number. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund (we have to check to make sure the item is in good working order and there are no signs of product damage).  Once your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within three days to three weeks pending your payment method and/or your bank's policy.

Products eligible for return/exchange must be like new, undamaged, and must contain all original product packaging and accessories. 

Refunds take up to 3 business days to be processed

If there are any questions about our refund and returns policy please contact us at support@patioscapeoutdoors.com or call us at 855-668-8793.