Napoleon Prestige 500 Connected 4-Burner Gas Grill w/ Rotisserie, WiFi & Bluetooth

Napoleon Prestige 500 Connected Grill w/ Rotisserie, WiFi & Bluetooth

Key Features:

• Wi-Fi & Bluetooth Connectivity: Monitor temperature, set timers, receive high-temperature warnings, and control your grill remotely with advanced connectivity.
• Durable Stainless Steel Construction: Built with high-quality stainless steel and powder-coated trim for enhanced durability and weather resistance.
• Larger Infrared Rear & Side Burner: Includes a heavy-duty rotisserie kit and an expanded infrared sear station for high-heat grilling performance.
• Low Maintenance 8.5mm Stainless Steel Grids: Virtually maintenance-free, these stainless steel grids provide even heat distribution and exceptional sear marks.
• Integrated Temperature Probe Ports: Secure probe ports are protected from the elements, allowing precise temperature monitoring.
• Cook Assist Technology: Built-in guidance ensures every meal is cooked to perfection with easy-to-follow instructions.
• Expanded Prep & Staging Space: Six hidden integrated tool hooks free up side shelves for additional prep and organization.
• Enhanced Storage System: A stow-away warming rack and internal body storage system provide better organization and convenience.
• Industrial Locking Casters: Rugged wheels enhance mobility and stability, making it easy to maneuver the grill across different surfaces.
• Jetfire Ignition System: A battery-free ignition system that lights burners instantly with a jet of flame for a fail-safe start every time.
• SafetyGlow LED Control Knobs: Blue LED knobs glow red when gas is on, making nighttime grilling safer and more enjoyable.
• Lifetime Bumper-to-Bumper Warranty: Backed by Napoleon’s comprehensive lifetime warranty for peace of mind.

Napoleon Prestige 500 Connected: A Smarter Way to Grill

The Napoleon Prestige 500 Connected 4-Burner Gas Grill is a revolutionary addition to outdoor cooking, combining premium performance with smart technology. Featuring built-in Wi-Fi and Bluetooth connectivity, this grill allows you to monitor cooking temperatures, adjust heat levels, and receive alerts right from your smartphone. Whether you're entertaining guests or multitasking, the connected features ensure precise control over your grilling experience.

Designed with a durable stainless steel construction, this grill is built to withstand the elements while delivering high-performance grilling year-round. The included rotisserie kit and infrared side burner expand your cooking capabilities, allowing you to sear steaks like a pro and slow-roast juicy rotisserie-style meats with restaurant-quality results.

Advanced Cooking Performance with Infrared Technology

The infrared rear and side burners provide exceptional versatility, offering high-heat searing and even heat distribution. The increased size of the sear station ensures professional steakhouse-quality results, while the rear burner enhances rotisserie cooking for perfect roasts every time.

The 8.5mm stainless steel cooking grids are designed for minimal maintenance while maximizing durability and heat retention. The unique Wave™ cooking grids prevent food from falling through, ensuring evenly cooked meals and the signature Napoleon sear marks.

Smart Features for Effortless Grilling

The Prestige 500 Connected takes the guesswork out of grilling with its integrated temperature probe ports and cook assist technology. Built-in probes let you monitor your food’s internal temperature with real-time data, while guided cook assist ensures consistently delicious results.

For ultimate convenience, the stow-away warming rack tucks neatly away when not in use, and the redesigned internal storage system keeps grilling tools and accessories organized.

Built for Convenience and Safety

Grill day or night with the Prestige 500 Connected’s SafetyGlow LED control knobs, which illuminate in blue and turn red when the burners are in use. The Jetfire Ignition System provides a quick and reliable start every time without the need for batteries, ensuring a hassle-free grilling experience.

With its industrial locking casters, this grill offers excellent mobility while maintaining rock-solid stability, allowing you to easily move it to your desired location and secure it in place.

Warranty Information

Napoleon stands by the quality of its products with a lifetime bumper-to-bumper warranty, covering major components such as the stainless steel burners, cooking grids, and rotisserie system. Enjoy worry-free grilling for years to come.

Manufacturer Information

Click here for the Owner’s Manual

Click here for the Assembly Guide

Specs & Dimensions

Product Videos

Napoleon Commercial

Napoleon Prestige Overview Video

Napoleon Prestige Assembly Video

Warranty

All In-Stock orders leave our warehouses within 1-3 Business Days.

ORDER CONFIRMATION

As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase.  As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund.  If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

ORDER SHIPMENT

Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days after order has been shipped out.

Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.

Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@patioscapeoutdoors.com.

Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should contact us IMMEDIATELY.  If your item(s) do arrived damaged, please contact us immediately within 48 Hours of delivery and send photos to support@patioscapeoutdoors . We will process an insurance claim on your behalf and happily work with you to resolve the issue or replace your order.

CANCELLATIONS & REFUNDS

Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.

Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.

If there is a damage in the product, the customer is not responsible for the shipping costs and restocking fees that apply for the return.

Customer remorse: If there is no damage to the product, the customer will be responsible of paying for shipping and restocking fees. The customer will be given a refund of the remaining balance. 

Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).

Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.

Returns must be accompanied with an RMA number. Please contact us in order to have one generated.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order if no resolution is met.

It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.

At Patioscape Outdoors, we know the online marketplace is crowded, and we're committed to differentiating ourselves by providing exemplary service to earn and maintain your trust.

Here’s our 7-Point Commitment to delivering the ultimate shopping experience at Patioscape Outdoors:

1. Price Match Guarantee: At Patioscape Outdoors, we pride ourselves on competitive pricing. We constantly monitor the market to ensure our prices are among the best available, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we promise to match it!
2. Free Shipping: Experience hassle-free shopping with our free shipping offer on all orders over $49.99. We eliminate the worry about additional costs, making your purchase even more satisfying.
3. Exceptional Customer Service: Our dedicated team is here to ensure you have a top-tier customer experience. Whether you need assistance selecting the right products, resolving an issue, or seeking advice to enhance your grilling, we are ready to help.
4. Safe and Secure Shopping: Your security is our top priority. Patioscape Outdoors ensures a protected shopping environment with the latest security technology, safeguarding your personal and financial information. Shop with confidence, knowing your data is secure.
5. Hassle-Free Returns: We understand that sometimes returns are necessary. That’s why we offer a straightforward 30-day return policy, subject to a restocking fee, to ensure you can shop with peace of mind.
6. Authorized Dealer: As an authorized dealer for every brand we carry, you receive full protection under the manufacturer's warranty for each item purchased. This ensures your investments are well-protected.
7. Insured Shipping: We take extra precautions to make sure your orders arrive in excellent condition. With insured shipping, you can rest assured that any damages or losses during transit will be promptly resolved.

Choose Patioscape Outdoors for a premium online shopping experience where your satisfaction and security are our highest priorities. Discover our expansive selection of outdoor cooking and patio products today!

Contact us by phone at +1(855)-668-8793 or by email at support@patioscapeoutdoors.com.